Processing Time

Orders are processed within [X business days] from our warehouse at [Warehouse/Address]. Orders placed on weekends or UK public holidays will be processed the next working day.

UK Shipping Options

We offer a range of delivery methods to suit your needs:

  • Standard Delivery: [X–X business days]

  • Express Delivery: [X business days]

  • Next-Day Delivery: Available for orders placed before [cut-off time].

International Shipping

We deliver to many international destinations. Delivery times and costs vary by location and will be displayed at checkout. Please note that customs duties, import taxes, and other fees are the responsibility of the customer.

Free Shipping Threshold

We’re pleased to offer free standard shipping on all UK orders over [£X].

Order Tracking

Once your order has shipped, you’ll receive a confirmation email containing tracking information so you can follow your parcel’s journey with ease.

Delayed or Missing Parcels

If your order hasn’t arrived within the estimated delivery period, please check your tracking details and contact the courier directly. If your parcel is still missing, get in touch with our support team at [Support Email], and we’ll be happy to assist.

Contact for Shipping Support

For shipping-related queries, contact us at: [Support Email].

You can also view our [Refund Policy] for returns information or reach out via our [Contact Page].